A robust, reliable IT infrastructure is the base for any stable IT organization. Problems must be known and addressed beforehand to avoid their effect on critical business services. Best-of-breed, integrated Infrastructure Management services that span distributed and mainframe environments, guarantee quality service to users and optimal system availability, throughout and performance.
We provide simplified IT Infrastructure Management services by tailoring them according to your future business needs and your existing IT infrastructure. We have well defined service level agreements that are customized to ensure that they meet or exceed customers’ unique business needs and expectations. By using our Infrastructure Management services you can manage and optimize distributed and mainframe operating systems, servers, storage, middleware, hardware and also simplify networks; therefore, speeding up core business processes. We offer these services by placing our staff at your facilities to outsource your IT infrastructure operations.
This allows your IT staff to focus on high level activities to make your business more competitive, while VitalBPO takes care of these primitive yet critical tasks at reduced costs with higher guaranteed service levels.
With our Infrastructure Management services you can:
- Increase productivity by automating manual processes and ensure availability of business processes, people and IT assets.
- Reducing total costs for the organization by efficiently managing diverse platforms.
- Manage complexity by buying services instead of investing heavily in technologies and competencies.
- Proactively deal with potential threats to network availability.
- Avoid technology risks and redundant competencies.
- Manage resource deployments to ensure that essential resources are available to perform required tasks to meet specific business requirements.
- Align your organization’s IT infrastructure with your comprehensive business strategy.
VitalBPO Infrastructure Management services portfolio provides you with solutions that ensure that your IT department is equipped with the right skills, abilities and technologies to meet business challenges.
We offer:
- Service Centre and Technical Support
- Digital Workplace Management
- Connectivity and Information Security
- Operations
- Server Operations
- Capacity
- Consolidation and Optimization
- Network Engineering
- Network Operations
- Storage Area Networking
- Telephony Management
- Vendor Management
We have the right tools to monitor and manage a robust infrastructure that can deliver real business value and outcomes along with improved operations and reduced costs.